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Potsdam Central School District

Parents & Community » Emergency Communication

Emergency Communication

ONE CALL NOW Notification System

 

Potsdam Central Schools uses a call system called One Call Now.  This automated parent notification service allows the district and school buildings to quickly send informational and emergency alerts using telephone calls, text messages, and emails.  

You can receive messages in 3 different ways:

  1. Phone messaging - You will receive a phone call message to your primary number, which may be home or cell phone number. Phone messages will show up on your Caller ID as “Potsdam Central Schools” with the number (315) 265-2000.
  2. Email notification – If you have provided an email address, you may be notified if the school system sends out email notifications, but please do not respond to any e mails sent from One Call Now. Emails will come from noreply@potsdam.k12.ny.us.
  3. Text messaging – You must opt-in to receive text messages. TO OPT IN FOR TEXT MESSAGES YOU MUST TEXT THE WORD “ALERT” TO 22300 FROM YOUR CELL PHONE.  You will receive a notification message from One Call Now and should receive any text messages the school system sends out.  By opting-in to text messaging, you will receive a text instead of a phone call when notifications are sent. 

Contact information is gathered from your SchoolTool account; therefore, it is important that we have your correct contact information.  If you need to update your phone numbers or email addresses, contact:

 

Frequently Asked Questions

Question:  How do I opt out of receiving a phone call?
Answer:  While listening to a message on your phone, press the Star (*) key to remove you phone number from the list.
 
Question: How do I get texts instead of phone calls?
Answer:  To opt-in, text the word ALERT to 22300.
 
Question:  How do I opt-out of text messages?
Answer:  To stop receiving text messages on your cell phone (and return to phone calls), open a blank text message, type 22300 in the recipient field, type STOP in the message field, and click send.
 
Question:  How do I opt-out of emails?
Answer:  To stop receiving email messages, click the “Opt Out” link at the bottom of the email message.   

 

My Call Now Self-Update Portal

Using this portal (www.mycallnow.com) you can add/change telephone contacts and emails addresses and/ or sign up to receive text messages.  To register, you will need to use the telephone number and email address that is currently on file in SchoolTool.  Updating your contact information through One Call Now portal does NOT change the contact information in SchoolTool.  You must still contact the appropriate office listed above to your child’s parent/guardian contact information.

Accidental Opt-out

If you have accidentally opted-out from receiving notifications and would like to be reinstated, please email rbest@potsdam.k12.ny.us and include your full name, the student’s name, and the phone number or email that you opted-out.  

The Potsdam Central School District is committed to keeping parents and guardians informed and involved.  We hope the use of the One Call Now notification system will be an effective tool in quickly relaying information to our school community.